Enhance Clients Experience and Reduce Stress
Telecom Service Providers (TSPs) are at an existential crossroad today with the blurring boundaries between communication and information technology and with the smartphone revolution and applications that have redefined consumer behavior and expectations. There is explosion in data and need for network upgrade (4G/5G) without proven business models for monetization of the huge data traffic. Digital and OTT players are directly engaging with their customers, leading to a steady decline in traditional revenues and businesses. On the other hand, TSPs have immense growth potential as providers of critical communications infrastructure and connectivity between customers and digital services providers.
Realizing this potential requires a transformation of TSPs’ existing business and operational models, revisiting legacy IT systems and network infrastructure, embracing digital platforms, and laying the foundation for enablers to engage with this fast emerging market. OUT SOURCING TECHNOLOGY GROUP is uniquely aligned to serve TSPs as a strategic transformational partner through its exclusive focus on DevOps, Agility, IT transformation models, as well as partnerships with next-generation digital platforms.
Our unique technology enables implementation of new IT systems and creation of new platforms to support cross-industry offerings such as music, media, and other digital enterprises in the healthcare, banking, and travel and tourism sectors. We help in launching new products and services to provide a seamless customer experience, while enhancing efficiency through our expertise in business automation, robotics, and IoT businesses. In short, our technology helps TSPs transform and thrive as next-generation Digital Service Providers.
ADVANTAGES OF USING OUT SOURCING Engineering Contractors & Much more
Application Development and Maintenance
Our technology offers scalable, agile, and proven application development and maintenance frameworks. Our solution offerings include:
- Rationalizing and modernizing legacy systems and creating an agile IT framework which enables telecom providers to digitally transform, compete, and respond to changing business environments and evolving customer needs.
- Retiring and maintaining legacy applications
- Reducing time to market and complexity throughout the application development cycle through DevOps, proprietary IP, best of breed 3rd party tools, open source technologies, and automation
- Significantly reducing maintenance costs through the deployment of platforms and automation.
- Shrinking time to market by continuously combining development and operations to meet changing consumer needs.
Digital Assurance
Digital assurance has become critical in the Telecom industry due to factors including rapid advancements in the mobile application landscape, DevOps, the evolution of smartphones, OSS/BSS systems transformation, and the integration of partner products and services with traditional communication services. Delivery of our services is driven by ‘Automation First’ principles right from test creation to implementation cycles, backed by our own IP platform ‘Out Sourcing-Digital testing’ (our Digital Testing Solution that provides end-to-end validation from Big Data to insights) and ‘iD2E Automation’ (our Integrated Design2Execution (iD2E) platform that automates the entire testing lifecycle). We leverage our broad and deep experience of COTS products to deliver digital assurance services across applications, OSS/BSS, mobile testing and agile implementations.
Infrastructure Management Services
The Telecom industry is evolving towards software-based agile infrastructure with programmable automated processes. Our remote infrastructure management, integrated operations, network operation management and hybrid cloud services bring efficiency, scalability and flexibility to Telecom operations as the industry witnesses business and IT transformation. Our digital workplace solution integrates consumers, partners, and employees on one seamless platform to enhance consumer and employee delight. Our data security solutions provide protection and compliance for the industry as it increasingly embraces digital business models.
Business Intelligence
With the proliferation of smart devices and upgraded networks, Telecom providers must deal with a massive amount of data on customers’ behavior, preferences, movements, call center interactions, and tower logs. Big data optimization helps in driving cost efficiency and enhancing customer loyalty.
Some of our Analytics services are:
- Network Infrastructure Management: Optimizing network data, data traffic and network performance measurement, analyzing network traffic and conducting predictive analytics.
- Market Segmentation: Identifying real-time usage patterns and proactively optimizing offerings and marketing campaigns using structured and unstructured data.
- Predicting and managing customer experience through 360 degree information about customers such as billing, customer care, call centre, sensors and network usage.
- Fraud Management: Monitoring revenue streams in real time for fraud protection and prevention of leakages.
- Building and jointly operating data labs for Telecom service providers
Network Management
OUT SOURCING Engineering Contractors & Much more works with Telecom companies to bring in efficiency and centralization in the entire network lifecycle, from planning, deployment, and testing, to network management. We help in devising cloud strategies, implementing fixed mobile convergence, managing quad play networks, and assisting in overall systems digitalization. Our services include:
- Service Migration
- Data Migration
- Configuration and reconciliation
- Compliance with TMF standards
- NOC Services
OUT SOURCING Engineering Contractors & Much more also works with Telecom companies to integrate innovative solutions like VoLTE and VoWiFi to optimize investments being made in all-IP network upgrades.